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terms and conditions

UK2Call Terms and Conditions

i. Using UK2Call website is on the understanding that you agree to our terms and conditions. Continuous use affirms that you are in compliance with our terms of use.

ii.   Prepaid PIN code(s) are only refundable in case of cards which are not used by the customer and is brought to our attention within 24 hours of purchase. In the case a refund is granted a charge of 1GBP or 1 EUR based on customer country will be deducted from the refund amount. Uk2Call acts as an agent on behalf of telecom providers, we will not accept responsibility in the case that any service is suspended or the loss of service due to any bankruptcy or liquidation of any of our suppliers.  In such case we will provide you with the company details related to the provider of the service relating to the product you have purchased.

iii.  Our terms may change form time to time and it is for you to keep yourself updated regarding the changes.If you are a first time buyer of Prepaid Calling Card, we strongly recommend you to contact Customer Services of the particular card you are interested in buying to find out about the rates to your destination city or country.

iv. UK2Call.com is an online reseller of various calling cards and does not take any responsibility of the performance of the calling card and any card-related queries.
Please see the calling card information for the customer services numbers.

v. It is your responsibility to keep the PIN (s) safely and we don’t bear any responsibility for any kind of misuse.

vi. Prepaid PIN code(s) are not returnable, refundable or exchangeable.
 
vii. It is the buyer’s responsibility to contact the customer services department should any other problem arise, as it is their product we are selling.

viii. PIN numbers for the purchased calling cards will be shown as soon as the credit card transaction is successful. A copy of the receipt is emailed to the address provided within a few seconds. In case of any unforeseen technical errors during transaction, please inform us. It is the responsibility of the customer to provide us with correct email address. UK2Call shall not be held responsible for any mistaken delivery produced by customer's false information. UK2Call also shall not be held responsible for unauthorized use of PIN number; stolen or otherwise.

ix. Your card will be invalidated if your contact details do not match with your card details.

x. UK2Call reserves the right to refuse any order placed by you. 

xi. You undertake that all the details you provide to us for the purpose of purchasing goods are correct, that the Credit or Debit card you are using is your own and there are sufficient funds to cover the cost of the purchase.

xii. Any kind of fraudulent practice will not be encouraged and anyone indulging in fraud will be liable to be prosecuted.

xiii. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.

xiv. These Terms and Conditions do not affect your statutory rights as a consumer.

You acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement, as well as any additional rules or policies that are or may be published by UK2Call from time to time in legal agreements section.